Help Center

ePrescribing and Ordering Medications

Last Updated: Jun 17, 2019 09:40AM PDT

A provider can a new printed or electronic prescription from any patient chart. At the top of the page, click on "Rx" and click on the appropriate form to open a new prescription.

Navigate To:

  1. #Write a script to print or electronically send your prescription
  2. #e-Prescribing: Choose the pharmacy & send the prescription electronically
  3. #Print script for a Controlled Substance

1. Write a script to print or electronically send your prescription

Enter in the required information which is marked with a red * symbol:

  • Type of Prescription ("Type")
  • Medication Name and Strength ("Med")
  • Directions ("Sig")
  • Quantity ("Qty")
  • Number of Refills ("Rf")
  • Up to 2 ICD-10 codes

If you would like to add the medication to the medication list that displays on the left hand side ("Permanent Medications List"), check off the "Add to Permanent Med List" checkbox.

Notes
  • You can enter "units" that belong to a short list of units that Surescripts, our prescribing partner accepts, as well as abbreviations for those units. For example, you can enter: milligrams/mg, tablets/tab, and capsules/cap.
  • If you would like to include additional information with your prescription, click the "more..." link in blue. You will be able to add Notes, Mark the script as "Do not substitute, dispense as written (DAW)", document the Fill Date (if you want the script to be filled on a date that differs from the date you write the script) and Indication for the script.

2. e-Prescribing: Choose the pharmacy & send the prescription electronically

Note: This screen only appears if you have not previously sent an electronic prescription to a pharmacy for this patient. For future scripts for this patient, the pharmacy information will be defaulted to the last pharmacy used.

Enter the Pharmacy Name and find the pharmacy you want to send the script to.

Tip: The Pharmacy list includes every pharmacy across the country that accepts electronic prescriptions. To most quickly find your desired pharmacy, be sure to type one of the following along with the Pharmacy Name:

  • City (e.g. "CVS Short Hills" or "CVS, Short Hills")
  • Street name Zip code (e.g., "CVS 07026")
  • Phone Number
  • Store Number

Once you have located the pharmacy where you want to send the script, choose the pharmacy from the list and click on the "Select Pharmacy" button.

Send prescription electronically to pharmacy

The last step is to review the script that you are about to send to the pharmacy. Click on the "ePrescribe Only" button to send the script to the pharmacy.

You may provide a copy of the script to the patient as well. Click on the "ePrescribe & Print Pt Copy" button to send the script to the pharmacy as well as print a copy of the script to give to your patient in one single step.
 

3. Print script for a Controlled Substance



When you are ordering a controlled substance through the controlled substance form, you will only see the "Print & Close" button to print a fillable copy of the controlled substance order for the pharmacy.

To ensure that duplicates of fillable controlled substance orders are not printed per the regulations around controlled substance medication, you will have up to 10 minutes after you print out a controlled substance script to print a second copy ONLY in the case that your original printed order was unusable due to printer issues or not printing on tamper-proof paper.

After 10 minutes has elapsed, you will only be able to print a non-fillable version of the controlled substance order for records. If additional fillable copies are needed, please write a brand new script.

 
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