Elation Lab Partners:
Lab Interface Requests:
How to submit a unidirectional Lab interface request:
In order to have your lab account interfaced with Elation in a timely manner, please submit your interface request to your lab and cc firstname.lastname@example.org in any communication.
All Elation partner labs (except Quest- see below):
Please use the drafted email below as a template for submitting your request. If your practice has multiple accounts, you will need to specify all the accounts that are being requested to have an interface.
- Please add your Lab account number (required for LabCorp)
- and send to your account rep or contact.
Subject: Elation Unidirectional Interface Request
I would like to request a uni-directional interface with Elation Health (cc'ed here) for account number(s) ____. When ready to proceed please reach out to the Elation team email@example.com to begin testing and please let me know what steps need to be taken to initiate the process.
N.B/ We now have a bidirectional interface with LabCorp (Results and Orders). When emailing your rep, please ask for a bidirectional interface rather than unidirectional.
Quest- how to submit your interface request:
1.) Go to the quest portal and select the first option "For Physicians"
2.) Complete the next steps by entering your information
- a.) Are you an existing Quest Diagnostics client? - Click Yes, and enter your Acc no. and Zip code. (Click Next)
- b.) Check account information and click Yes to confirm this is correct (Click Next)
- c.) Select your role from the drop-down menu e.g. office manager
- d.) Enter your contact information and the best times to be contacted (Click Next)
- a.) Vendor Name: Elation Health, Inc. fka Fong Health Enterprises
- b.) Software Name: Elation EMR
- c.) Additional Accounts: If there are additional accounts to be submitted for the practice, enter this information here
- d.) IT Contact at your office - Enter your name and phone number
- e.) Other Details: Complete the remaining questions listed regarding your account (Click Next)
4.) Confirm and review account information and submit
5.) Please forward the confirmation email you receive to firstname.lastname@example.org